[Eligibility for Returns]
In the unlikely event that the product is defective or damaged upon arrival, we will exchange it for an equivalent product. Please contact us within one week of receiving the item. In such cases, we will cover the return shipping costs.
Please note that rice is a food product, and its quality may deteriorate over time even if it remains unopened. Due to the nature of the product, we do not accept returns for customer convenience. Thank you for your understanding.
