Legal notice

Legal Notice (Specified Commercial Transactions Act)

Representative Yutaka Yoshida
Address 343 Usui-aza-Shimokai, Omonogawa-machi, Yokote, Akita 013-0201, Japan
Website https://dewa-ryusen.jp/
Business Name Dewa Ryusen
Product Price The amount displayed on each product page (Tax included).
Additional Fees

[Shipping: Sagawa Express]

  • *** JPY (Domestic, excluding Hokkaido and Okinawa)
  • *** JPY (Hokkaido)
  • *** JPY (Okinawa)

[Free Shipping Policy]
Free shipping for orders over *** JPY (excluding Hokkaido and Okinawa).

- Bank transfer fees (varies by financial institution)

Payment Methods Various Credit Cards
Payment Timing Credit card payments are processed at the time of order.
Delivery Time Orders will be shipped within 3 to 4 business days after payment confirmation. (*Delivery may be delayed due to harvest conditions or weather.)
Returns & Cancellations

In the unlikely event of product defect or damage upon arrival, we will exchange it for an equivalent product. Please contact us within one week of receiving the item. We will cover the return shipping costs.

As rice is a food product, it degrades over time even if unopened. Therefore, we do not accept returns for customer convenience due to the nature of the product. Thank you for your understanding.

Contact: shop@si-system.co.jp

Contact phone numbers will be disclosed without delay upon request via the email address above.

Business Hours: 10:00 AM - 6:00 PM (Excluding weekends and holidays)